ERSA Scales Global Academic Congresses with EventsAir

The European Regional Science Association (ERSA) connects over 3,500 academics, policy professionals, and researchers across Europe, all focused on regional and spatial science. Each year, ERSA’s two flagship events – the ERSA Summer School and the internationally renowned ERSA Congress – serve as critical touchpoints for knowledge exchange and community building.
With up to 800 attendees and contributors from across the globe, ERSA’s Congress is the world’s largest academic conference in regional science.
For ERSA, delivering a seamless and efficient experience isn’t just a logistical need, it’s essential to maintaining their reputation, driving member engagement, and scaling their global impact.
Here’s how ERSA used EventsAir to centralize, streamline, and professionalize their event operations.
The Challenge
Before adopting EventsAir, ERSA relied heavily on local organizers to manage logistics. With no centralized system, tasks like registration, communication, and onsite coordination were time-consuming and disjointed.
“The process was tedious, inconsistent, and hard to scale,” said Nurul Bariroh, ERSA’s Event Manager. “There was no centralized view, and every event meant starting over.”
Scaling this model wasn’t just inefficient for ERSA, it was unsustainable.
“Without a centralized event management platform, our processes were largely manual, heavily reliant on local organizers,” said Nurul Bariroh, ERSA’s Event Manager.
There was a strong need for better attendee communications (ideally a mobile app) and a far smoother, less exhaustive abstract management process.
Tasks like registration were cumbersome and prone to error. The lack of consistency across events significantly hindered efficiency, lowered attendee engagement, and made scaling an almost impossible challenge.
Journey to the EventsAir Solution
ERSA needed a solution that could support their global reach and complex logistics, while offering a user-friendly interface and scalable communications.
After evaluating many options, they chose EventsAir, recognized for its true all-in-one event management capabilities and ability to retain a single source of truth across the entire event lifecycle.
The transformation was immediate.
“Using EventsAir has simplified everything – from registration and communication, to live event coordination. It’s allowed us to deliver more professional and more seamless events,” Nurul shared.
These immediate benefits included:
- Dramatic time savings in registration and logistics management
- Improved attendee satisfaction thanks to smoother onsite and digital experiences
- Centralized platform for event planning, ensuring consistency and quality year over year
- Enhanced control and visibility, enabling organizers to focus more on content and engagement rather than administrative tasks
When asked why ERSA chose EventsAir, their event manager, Nurul, said:
“In the long run, EventsAir offers great value compared to other event management tools in the market. Personally, I find EventsAir extremely practical and efficient. It’s a well-known and trusted name in the events industry, which gave us added confidence in making the switch “.
Results That Speak for Themselves
Since implementing EventsAir, ERSA has seen a remarkable improvement in how its events are delivered with such ease. With all core tools housed in one platform, the team no longer spends excessive time on coordination and troubleshooting.
Instead, they’re able to offer attendees a polished, professional experience from registration through to the final session, for not only their next event, but continuously for all ongoing events.
ERSA can now focus on what really matters – great content and member engagement – not logistics…
“Our board was originally looking for a cost-effective solution, and whilst EventsAir might have seemed like a premium investment at first, the efficiency and quality it brought to the association has more than paid off”, Nurul confirmed. “It’s now an indispensable part of how we run events.”
Want to see how EventsAir can help you streamline and scale your events? Click here to see a demo of EventsAir in action with one of our event experts.