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Weekend support

For emergency weekend support, call our toll-free numbers, then press 1 for EventsAir support, then press 2 for emergency support and leave your message. Our support consultant on weekend duty will call back within 15–30 minutes to assist you.


APAC: (+61) 1300 236 848

EMEA: (+44)808 189 6555

USA: (+1) 855 236 8486

NZ: (+64) 0800 236 848

Other: (+61) 7 3063 3700


"We have nothing but praise for EventsAir."

They were partners in the truest sense of the word. Everything that we asked them to do they were able to do. They went above and beyond the call of duty.

Andy Rice

Chief Operating Officer at MEI

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  • 1,100+ Virtual Attendees
  • Reached 70+ Countries
  • Multi Stream with 39 Sessions

24/7 support available via phone or email

Move ahead with confidence, knowing that all our support is provided by EventsAir experts.

We don’t outsource our technical support and have fully staffed support teams based in the United States, the United Kingdom and Australia.

The event management industry never sleeps, which is why we have a dedicated support portal for logging tickets and up-to-the-minute tracking for all support requests.

Support is available by phone and email. Our portal includes a FAQ library with hundreds of topics and links to educational videos, and our priority support service is available by subscription for periods of time when you are onsite at an event.


Prioritizing security

Built on a security-first design, our event technology platform provides you with total peace of mind that your data is safe and secure. EventsAir is hosted on the Microsoft Azure cloud platform, offering a guaranteed 99.95% uptime, with a dedicated database per client, multiple layers of security, and PCI Level 1 version 3.2 compliance across data and credit card information, and also includes a data protection toolkit specifically designed to assist you in maintaining your own compliance with your local data protection regulations (GDPR).