The Cardiovascular and Interventional Radiological Society of Europe (CIRSE) is a leading medical association dedicated to advancing education and innovation in interventional radiology.
With over 30 events annually – including large-scale congresses, in-person workshops, and webinars – CIRSE needed a solution that could keep up with the volume and complexity of their event schedule.
The Challenge
CIRSE previously relied on a suite of disconnected tools from one vendor. While each tool served a specific function, such as registration, membership, and abstract management, they didn’t talk to each other. That meant long lead times, manual workarounds, and constant dependency on external support.
“The registration system was so locked down we couldn’t even make simple edits ourselves,” said Ulla Schröttner-Berning, IT Project Manager at CIRSE. “It could take up to four weeks just to get a registration page live and every change meant logging a support request.”
The inefficiencies stretched beyond their technology. Teams were relying on email chains and spreadsheets to stay in sync, with constant back-and-forth between departments. On-site, they needed to fly in external staff just to manage presentation systems.
“We weren’t working as one team. We were working around limitations,” Ulla shared.
The EventsAir Solution
CIRSE selected EventsAir after a comprehensive evaluation of the market. It was the platform’s all-in-one flexibility and deep functionality that made their decision easy.
EventsAir enabled CIRSE to centralize event management without compromising control. With real-time setup capabilities, smart automation, and seamless contact store integration, the team could build, run, and iterate events without external handholding.
“With EventsAir we can now create custom registration portals ourselves, launch them when we are ready, and connect them to automated workflows. The difference is night and day,” explained Ulla.
The impact was especially clear in the way internal teams collaborated. When a session moderator accepted an invitation, EventsAir automatically notified the registration team, eliminating the need for extra emails or follow-ups. That automation saved hours across every event.
And because EventsAir connects with CIRSE’s broader education programs, the team can now tag attendees with earned credentials in their contact database.
“With these tags in place, professional achievements are automatically added to our custom name badges, ensuring these are visible and acknowledged.”
The Results
Today, CIRSE runs a packed calendar of medical education events with confidence and agility. Setup times are faster. Internal coordination is smoother. And the team no longer needs to rely on outside vendors just to get the basics done.
“We’ve reclaimed so much time and control. But more importantly, we’ve built a system that supports how a modern medical association needs to work,” said Ulla.
With one source of truth for contacts, integrated workflows, and a platform that adapts to their needs, CIRSE delivers seamless, professional experiences for its members and medical community.
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