event success services

Expert support to set up & optimize your events

Pressed for time? Juggling complex event needs with limited support? You’re not alone – and you don’t have to do it all yourself. Whether it’s live, virtual, or hybrid, our Event Success Services give you the framework, tools, and expert help to deliver a standout event.

We're on standby for your event success

With a flexible approach, you can start with the essentials and add specialized services based on your event needs. Our experts take care of the heavy lifting – so your team can focus on what matters most.

Laptop showing an EventsAir virtual event portal alongside an event partners sponsor panel

Expert guidance and support

We don’t just set up your event, we set you up for success. Gain expert guidance, learn best practices, and build confidence in managing all your events in EventsAir.

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EventsAir events home screen on a laptop listing 14 upcoming conferences with dates and locations

Tailored solutions for your event

Whether you’re setting up your first event, or simply need an extra hand, our team will work with you to implement solutions that integrate into your existing event framework.

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Event professional smiling while working at a laptop in an office

Refine, automate, and focus

Refine processes, automate workflows, and ensure your event technology is working at its full potential. Easily clone setup for future events, saving extra time and effort long term.

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Save precious time with our live event services

Managing a live event involves many moving parts, from registration and check-in to exhibitor logistics and attendee engagement.

Our team ensures everything is set up quickly and efficiently, reducing manual work and last-minute stress. Discover some of our most commonly sought-after live event services below.

EventsAir gamification points panel and live audience poll during a conference session

Event Set Up Basics

Registration site

Our team builds and configures your event registration site, ensuring a branded, user-friendly experience for attendees.

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Communication templates

We create and customize email templates for confirmations, reminders, and updates, ensuring clear and consistent communication.

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Custom form logic

We implement tailored form logic, helping you collect the right information while creating a seamless registration experience.

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Sessions & functions

We configure your function and sessions, ensuring speakers, topics, and attendee selections are structured and easy to manage.

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Essential Add Ons

Attendee app

We build and deploy your event app with key features such as live polling, Q&A, agenda management, event social walls, and gamification.

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Abstract submissions

Our team configures submission and review portals, making it easy to manage abstracts, reviewer workflows, and scoring criteria.

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Exhibitors & sponsors

We set up exhibitor and sponsor portals, including booth allocations, lead management, additional charges, and more.

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Quick reports & data exports

We arrange custom reports and data exports, giving you instant access to key registration and attendee insights.

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Accommodation

We set up hotel booking options within your registration process, managing inventory and dynamic pricing for attendee reservations.

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Travel

We configure travel preference forms and reporting tools, helping you manage attendee arrivals and logistics effortlessly.

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Onsite name badges

We design and format name badges, integrating them with attendee data for quick printing and check-in.

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Self check-in

Design, test, and publish custom event apps within minutes. Enable attendees and staff to access event information conveniently from their mobile devices.

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Be event-ready with a pre-event health check

Our Pre-Event Health Check is a dedicated service designed to review, evaluate, and optimize your event setup, ensuring everything is functioning as expected before launch.

Event strategy review: We align your setup with your event goals for a seamless experience
Technical system check: We audit your build to identify gaps or potential issues
Health report & fixes: Get a clear report with expert recommendations
Event planner in a purple blazer smiling while using a tablet at a desk

Seamless execution for online and hybrid audiences

Virtual and hybrid events require careful planning to keep audiences engaged and content running smoothly. Our team sets up your platform, configures interactive tools, and manages session delivery to ensure a professional experience.

Explore some of most popular success services for virtual and hybrid events.

EventsAir AirCast Studio producer view streaming a live session to on-demand viewers

Virtual Event Set Up Basics

OnAir virtual event portal

We configure your virtual event portal, applying branding, event-specific navigation, and personalized attendee experiences.

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Virtual session agenda build

Set up a structured virtual agenda, including session details, speakers, time zones, and descriptions, ensuring a seamless digital experience.

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Meeting hub configuration

Facilitate networking with a fully configured Meeting Hub, allowing attendees to schedule meetings, chat, and engage with peers.

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Attendee engagement

We implement live polling, Q&A, and gamification, helping virtual attendees boost engagement and enhance the event experience.

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Streaming Add Ons

Speaker & session preparation

We provide speakers with pre-session briefings, platform training, and best practices to ensure a smooth and professional presentation.

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Live streaming & production

Our producers manage the technical execution of your live-streamed sessions monitoring quality, and troubleshooting in real- time.

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Technical support & coordination

We oversee scheduling, speaker handovers, and platform logistics while providing live technical support to ensure seamless session delivery.

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Session recording & reports

We record all virtual sessions, provide on-demand access to attendees, and generate reports that track participation, Q&A activity, and polling insights.

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“The EventsAir team is truly amazing. The team’s positive attitude and problem-solving approach make it easy for us to work with. I feel confident they’ve got my back.”

Neil Thompson
Founder and Managing Director
In-person event
Waitlist for attendance
Next-level gamification

Your FAQs for Event Success Services

Event Success Services are ideal anytime you want expert support to save time, reduce manual work, or ensure your event is set up correctly. Whether you're launching a new event, onboarding new staff, or managing a complex program, our team is here to help.

Our services cover everything from initial setup and configuration to virtual platform support, attendee engagement tools, exhibitor management, session delivery, and more. You can pick and choose the services that best match your event needs.

We’ll help you choose the right mix of services based on your event type, goals, and team capacity. Whether you're after a simple setup or a fully supported build, we’ll guide you through the options.

Yes, of course! We can review your existing build, identify opportunities to optimize your setup, and help you add new modules or features. Even experienced users find value in having a second set of expert eyes.

Current customers

Take your event setup to the next level with our Event Success Packs.

New to EventsAir?

Discover how our platform and services can help you deliver effortless events.