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EventsAIR Service & Support

 

  • Skilled, in-house technical support specialists available 24/7
  • A commitment to keep technical support in-house
  • Offices in the United States, United Kingdom and Australia, for global, follow-the-sun support
  • Fully integrated phone system to ensure that whenever you call, a professional will answer
  • Online training with a dedicated instructor and self-paced practice exercises
  • In-person training available for any staff you designate
  • Implementation support for on-boarding EventsAIR®
  • On-site technical support available to ensure that your event runs smoothly
  • Technical support to create and configure events, build websites, design online registration forms and mobile apps

Event organizers keep long and unpredictable hours. When you need technical support, you need it immediately and this often means after hours. At Centium Software, we are proud to say that there is no such thing as "after hours." We support our products 24/7.

We are pleased that event organizers all over the world have trusted our products for more than 25 years. We take this trust seriously, and commit to support you when you need it. As a part of this commitment, we never outsource our technical support. We maintain a fully integrated phone system around the world, which ensures that at any hour, you can call and have one of our highly skilled professionals respond.

We also offer in-person and online training, implementation support for on-boarding EventsAIR, plus a wide range of event technical services. We can also provide technical support staff to work with you on-site at your large events, and can customize EventsAIR to suit your needs.