We're there for you! Our global community offers resources if and when you need them!

We are Here to Support You!

No matter what your training or support requirements are, we have the staff and the experience you need to ensure your success. Our team of support and training specialists understand meetings and events from first-hand experience, and we are committed to ensuring your support and training needs are met efficiently and professionally.

24x7 Global Support and Technical Services

When we say we provide support, we mean it literally. We don't outsource our technical support, the experts at Centium Software provide it. We have support teams based in the United States, the United Kingdom and Australia. The event management industry is 24/7, and so are we.

Live Training

When you are ramping up with EventsAIR, there is no one-size-fits-all approach to your training. Our skilled EventsAIR experts will provide web-based, live instructor led training to fit your schedule and requirements. If you need onsite training or specialized curriculums, we can do that too!

EventsAIR Academy

Our EventsAIR Academy offers a self-paced web training course and is accessible to all EventsAIR users. The course includes videos and comprehensive workbook assignments. Upon successful completion of the course, a certificate of completion is awarded.

EventsAIR Innovation Lab and Education Events

The entire EventsAIR team is dedicated to keeping our platform at the cutting edge of technology. To this end, we've created the EventsAIR Innovation Lab, a team of developers, technology architects and other industry experts committed to advancing both EventsAIR and events technology in many different, unique and exciting ways. We also host numerous Innovation Lab events in different regions where we share the latest innovations and event technology.

EventsPro to EventsAIR Skills Update Course

The EventsPro to EventsAIR Skills Update course is a web-based, one-day course led by one of our certified instructors. This course will enhance and expand the skill set of meeting professionals and provide certification in the cutting-edge technology of EventsAIR. A pre-requisite of this course is completion of an EventsPro Rising Star course or 2 years industry experience with EventsPro.

EventsAIR Training and Support


Growing Your Skills as a Meeting Planner

As a meeting planner, it is important to continually improve and learn new technologies. The entire team at Centium Software understand this, and we work hard to provide many different ways for you to stay on top of the latest technology – both with EventsAIR and the industry in general.

Monthly EventsAIR User Webinars

Monthly User Webinars

Every month, hundreds of EventsAIR users join in for one of our three live webinars. Our webinars focus on practical tips and tricks as well as reviews of upcoming functionality. Our webinar instructors answer questions, demonstrate EventsAIR processes and provide a wealth of useful information.

EventsAIR Global User Conferences

Global User Conferences

Every year we gather our users in the APAC, EMEA and American regions for two days of in-depth sessions about EventsAIR. Our user conferences offer a variety of hands-on, interactive and focus sessions that empower participants to take full advantage of their EventsAIR solution.

EventsAIR Master Classes

Master Classes

The EventsAIR Master Class Series is a program offering our clients an opportunity to expand their knowledge and experience of EventsAIR with instructor led Master Classes on a variety of advanced EventsAIR topics. Each two hour Master Class session is comprised of four, 30-minute topics covering a wide variety of advanced EventsAIR technology and functions.

Our Global Community

At Centium Software, we have a strong commitment to support the global community of meeting planners and organizers. We have a broad collection of programs that directly support our users, students of meeting management and the many professional associations and groups in all parts of the world.

EventsAIR Client Innovation Awards

EventsAIR Client Innovation Awards

The EventsAIR Client Innovation Awards is a recognition program for our customers producing innovative and creative solutions within the EventsAIR platform. Each year we recognize the best of the best in mobile app design, marketing communications, onsite technology, and our innovators, both with EventsAIR and our Rising Star Education program.

Rising Star Education Program

Rising Star Education Program

Rising Star is an educational program for aspiring event management students, provided by Centium Software to universities and colleges around the globe. Based on the cutting-edge platform of EventsAIR, students undertake a structured training curriculum covering all aspects of professional event planning.

Associations and Professional Organizations

Associations and Professional Organizations

Centium Software actively supports professional associations and groups around the world that are dedicated to the meetings industry. We speak at conferences, provide webinars and write blog articles focusing on education and sharing knowledge in the meetings arena.